Requests for a document, shift, work type or asset

Four entries in an employee's sidebar are request queues: My Document Requests, My Shift Requests, My Work Type Requests and My Asset Requests. Each lists what you have asked for and the state of each request. This page describes what each one shows and what its create screen offers to an employee account. It was checked against the live screens on 2026-09-26 by opening the lists and the create screens and leaving every form unsaved. Nothing was submitted.

For the other entries in the same sidebar see Your own dashboard.

What each queue shows

Sidebar entry	List	Create button
My Document Requests	Document Requests: Employee, Document, Status, Issue Date, Expiry, Actions. Filters: status (Requested, Approved, Rejected) and Group by.	+ Create
My Shift Requests	Shift Requests: Employee, Previous Shift, Requested Shift, From, Till, Actions. Below it a second list, Allocated Shift Requests: Employee, Reallocate To, Requested Shift, Status.	+ Create
My Work Type Requests	Work Type Requests: Employee, Previous Work Type, Requested Work Type, From, Till, Actions.	+ Create
My Asset Requests	My Assets (the assets assigned to you, each with a Request Return button), then Asset Requests: Employee, Category, Requested, Description, Status, Actions, then Asset Allocations.	Request an Asset

An empty list says so: for example "No documents yet", "No Shift request has been created." or "No asset requests yet".

The first three pages share a row of tabs under the title (Employees, Document Requests, Shift Requests, Work Type Requests, Disciplinary Actions, Policies, Organization Chart), so you can move between them from any one of them.

Requesting a shift or a work type

+ Create on My Shift Requests opens Create Shift Request, and + Create on My Work Type Requests opens the matching form. Both have the same shape:

Field	Notes
Employee *	Offers your own name.
Requesting Shift * (or Requesting Work Type *)	A list of the shifts (or work types) the workspace has set up. The recorded workspace offered General as a shift, and Full Time and Part Time as work types.
Requested Date *	A date picker, starting on today's date.
Requested Till	A date picker.
Description *	Free text: say why you are asking.
Permanent Request	A checkbox.

Fields marked with an asterisk are required. The form ends with Create Shift Request (or the work type equivalent). Who approves the request, and what they are notified, is set up by your administrator and is not visible on these screens.

Requesting a document or an asset

These two did not let an employee account start a request when checked:

+ Create on My Document Requests opened an Access denied page ("You don't have permission to view this page. If you believe this is a mistake, contact your HR administrator.").
Request an Asset opened the Request an Asset form, but its Requesting User list, which is a required field, had no options to choose from, so the form cannot be completed.

If you need either, ask your HR administrator. For a letter such as a no-objection certificate, use My NOC Requests in the same sidebar; it has its own list of your requests with a status filter (Pending HR Approval, Approved, Rejected, Cancelled by Employee).

Not confirmed

What happens after you submit a shift, work type or asset request: nothing was submitted, so the status a new request shows, who is notified and how a request is withdrawn were not checked.
Whether a person who holds the right permission can create a document request from the same button.
What Request Return on an assigned asset does; it was not pressed.